John Howie Restaurants – John Howie Club
Privacy Policy
Welcome to John Howie Restaurants. Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, loyalty program, mobile app, and SMS messaging services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
The personal information we collect depends upon, and is limited to, the nature of services you request, your transaction, your request or inquiry about or with us, but may include geo location, physical location or movements, payment information, your IP address, type of operating system, device information, and information as to how you use or have used our services and other information that you may provide to us.
Personal Information:
- Name, email address, phone number, mailing address, and date of birth
Account and Loyalty Program Information:
- Username and password
- Reward points, purchase history, and redemption activity
Communication Data:
- Messages sent via SMS, email, or customer support channels
How We Use Your Information
We use your information for the following purposes:
- To manage your loyalty program membership and rewards
- To provide customer service and respond to inquiries
- To send promotional offers, discounts, and updates via email, SMS, or push notifications (you can opt out at any time)
- To improve our website, mobile app, and services
- To ensure compliance with legal and regulatory requirements
How We Share Your Information
We do not sell your personal information.
Your Choices and Rights
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails and SMS messages at any time by following the instructions in our communications.
- Update or Delete Your Information: You may update your account information or request data deletion by contacting us.
- Cookies and Tracking: You can modify browser settings to manage cookies and tracking preferences.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure.
Children’s Privacy
Our Services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: